Privacy Policy

1. About This Policy

This policy applies to your use of the Dial4Taxi website at dial4taxi.com and to information you choose to provide when contacting us or enquiring about our services. It is intended to explain our general information-handling practices. The exact information processed can vary depending on how you use the website and which services are available.

2. Information We May Collect

Depending on your interaction with us, information may include:

• Contact details: such as your name, email address, telephone number, or business name when you submit them to us.
• Enquiry information: details and messages you include when asking about our taxi booking or dispatch software.
• Technical information: such as browser type, device information, approximate usage data, pages visited, and diagnostic or server-log information where available.
• Cookie and preference information: information stored through cookies or similar technologies, depending on the tools enabled on the website.

Please do not send payment-card details, passwords, or other sensitive information through a general contact message.

3. How We May Use Information

Information may be used for purposes such as:

• Responding to your questions and service enquiries.
• Providing information about our products, services, pricing, or demonstrations that you request.
• Operating, maintaining, troubleshooting, and improving the website.
• Protecting the website and our systems against spam, misuse, fraud, or security incidents.
• Meeting legal obligations and handling or responding to legitimate business or legal requests.

We aim to use information only for appropriate purposes connected with your interaction with Dial4Taxi.

4. Cookies and Similar Technologies

Our website may use essential cookies or similar technologies to support functionality, remember preferences, understand site performance, or provide features enabled by third-party services. The cookies actually used depend on the website configuration and tools active at the time of your visit.

You can usually manage or delete cookies through your browser settings. Blocking certain cookies may affect how parts of the website work. Read our Cookie Policy for more information.

5. When Information May Be Shared

We do not intend to sell your personal information. Information may be shared where reasonably necessary with service providers who help operate or secure the website, with a relevant business partner when you ask us to involve them, or where disclosure is required by law or needed to protect rights, safety, and security.

Third-party websites or services may have their own privacy policies and practices. We do not control the privacy practices of independent third parties, so please review their policies when using their services.

6. Data Storage and Security

We take reasonable steps appropriate to the circumstances to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Information may be kept for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements, or meet legal requirements, after which it may be deleted or securely disposed of where appropriate.

7. Your Choices and Privacy Requests

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restrictions on the use of certain personal information. You may also be able to object to some processing or withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the email address below. We may need to verify your identity and may be unable to fulfil a request where a legal exception applies.

8. Children's Privacy

This website is intended for people seeking information about our website and business services; it is not designed to knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us so we can review the matter and take appropriate steps.

9. Links to Other Websites

Our website may contain links to external websites. Those websites operate independently and may have different privacy practices. We encourage you to read their privacy notices before providing personal information to them.

10. Changes to This Privacy Policy

We may update this policy when our website, services, or relevant requirements change. The revised version will be published on this page with an updated date. Please review this page periodically to stay informed about our current practices.

You can also review our Terms and Conditions and Cookie Policy.